Welcome to Denali Healthcare Specialists! Our team of physicians brings together a wide array of medical expertise. We are committed to working closely with you and with your primary care physician to deliver the most effective treatment available. We appreciate that you have chosen to entrust us with your care and we welcome the opportunity to serve you. Our offices are conveniently located in Anchorage, AK; Wasilla, AK; Soldotna, AK; and Fairbanks, AK.
Appointments are scheduled between 9:00 a.m. to 5:00 p.m. Monday through Friday. If you need to cancel or reschedule your appointment, please notify our office during normal business hours at least 24 hours prior to your appointment. It is very important that you arrive for each visit on time in order for you to have adequate time with your provider. If you are more than 10 minutes late or if your new patient packet is not completed, you may be asked to reschedule. Occasionally, the doctor’s schedule and hospital emergencies necessitate a change in your appointment. When this occurs, we will do our best to contact you so that you may avoid an extended wait or unnecessary trip.
Please be aware that if you do not notify us to cancel your appointment at least 1 business day in advance of the appointment, you may be charged $125 if you are a new patient, or $35 if you are an established patient, for the missed appointment. Such fees are not covered by health insurance, hence you will be responsible for paying this fee. After three missed appointments without prior notification of cancellation, Denali Healthcare Specialists will no longer provide services to you. Kindly call our office as far in advance as possible to reschedule your appointment.
PREPARING FOR YOUR INITIAL OFFICE VISIT
Prior to your initial visit, please have your primary care physician and/or referring physician fax the referral form and your medical records to our office. If you have your medical records, please bring them to our office preferably one week prior to your appointment so that your physician may review the medical records prior to your office visit.
Items to bring with you for your initial visit:
- Driver’s license or other valid government-issued photo identification
- Insurance card(s)
- List of all medications – prescription and over-the-counter drugs as well as any vitamins and supplements that you are currently taking, including dosage and frequency.
- Insurance co-payment, coinsurance, and /or deductible applicable to your health plan
- New patient packet filled out and completed
Please arrive at least 30 minutes early if you have not yet filled out the new patient registration packet. If you have completed forms with you, you only need to check in with the reception desk 15 minutes before your scheduled appointment. Patients who arrive more than 15 minutes after their scheduled time will be worked into the schedule and seen as soon as possible, but there may be a lengthy wait.